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There will be a pop-up screen for the customer to confirm to share the screen.Step 3: For Android 10 or below, please tap on "Don't show again" and "Start Now" to share your screen.Step 4: For Android 11 or above, please tap on "START NOW" to share your screen.The image below shows what is displayed when screen sharing is enabled on the AirDoird Business Desktop Client. Following is a brief introduction to all the functions shown in the picture.The functions on the left column from top to bottom are:1. Tutorial Gesture/Remote Control: You can show the customer the gesture directly on the screen or request a remote control on the device.2. Markup: You can use this function to mark the screen contents.3. Screenshot: You can take a screenshot, edit it, and send it to the customer immediately with this function.4. Start recording: This function allows you to record the customer's action and provide support accordingly.5. Rotate screen: It will rotate the screen on the support end.6. Switch to AR Camera7. Zoom in8. Zoom out9. Default sizeThe functions on the chat section next to the shared screen from left to right are:1. Send Files2. Voice Message3. Voice Call4. Text MessageRemote ControlThe remote control feature for AirDroid Remote Support is enabled by installing an add-on (secured by AirDroid) on the client/user's device.To provide support with the remote control function, please follow the steps below:Step 1: First, you need to follow the steps in the screen sharing guide to enable screen sharing.Step 2: From the AirDroid Business Desktop Client (supporter), tap the "Tutorial Gesture" icon on the left-hand side, then tap "Remote Control" to enter remote control mode.Note : For controlled devices lower than Android 7.0 and iOS-controlled devices, the remote control function in Remote Support is not currently supported.Step 3: Ask your client to tap the "Allow" and "Download now" buttons on their AirDroid Remote Support application, which will initiate the remote control add-on download process.Step 4: Once the add-on is downloaded and installed, ask the client to return to the AirDroid Remote Support application and proceed with the following steps, "Enable

Although Android smartphones have allowed users to access their favorite movies online, these devices can't replicate the viewer experience offered by big screens like PC/Mac monitors. Casting Android Screen to PC/Mac to enjoy the larger screen viewer experience has been a long-standing ambition.To learn more about how to cast Android to Mac/Windows PC simply, keep reading the article.Part 1: How to Cast Android to PC/Mac without Root via USB?Part 2: 6 Best Screen Mirroring Apps for Android to PC/Mac WirelesslyPart 3: How to Cast Android to Windows PC without Third-party AppsPart 4: How Can I Cast My Android to Windows via Wi-Fi?Part 5: Which Connection Method is Best to Use?Part 1: How to Cast Android to PC/Mac without Root via USB?Nowadays, technology allows us to see the Android phone's screen on a PC without root. The simplest yet most effective tool to cast Android to PC or laptop without rooting is by using AirDroid Cast, which shares your Android screen with a PC via USB. Casting the device's screen via a USB cable has excellent connection stability and is not affected by any network fluctuations.Here's Steps to Cast Android to PC/Mac without Root via USB:Step 1.Download and Install AirDroid CastGo to the official website of AirDroid Cast, download the AirDroid Cast on your computer, and install it.Step 2.Log into Your AirDroid Cast Desktop Client AccountScreen casting via a USB cable is a premium feature. To use it, go to AirDroid Cast Desktop Client and enter your login details to access your premium account.Step 3.Connect Android to PC via a USB CableNow, connect your Android phone to your PC via a USB cable. Tap Cable and select your device from the available options. Wait for a few seconds until the Android is connected to your computer. Once connected, the Android screen

Admin Console (AirDroid Business Web), AirDroid Business Application, and AirDroid Business Desktop Client.Step 5: Click "OK" after the countdown.Step 6: Choose the mode you want to enroll the device in and complete the process.Note : iOS devices do not support unattended mode and will complete enrollment directly.Step 7: Click "Finish."Scan the deployment code on the client's device with the supporter deviceStep 1: Open the AirDroid Business application and log in to your account.Step 2: Click the add device icon on the top right.Step 3: Click the scan icon on the top right.Step 4: Scan the QR code shown on the AirDroid Remote Support application of the client's device.Step 5: Choose the device group on the controller.Step 6: Click the "OK" on the client's device after the countdown to complete the process.Device Group ManagementAfter the device is enrolled, you can manage your devices and take certain actions on the Admin Console (AirDroid Business Web). Please note that the Device List is only available for the Standard plan or above.Step 1: Find the specific device you want to take action on from a specific group or "All Devices."Step 2: On the top of the page of each group, you can check the number of devices for each type of device.Step 3: On the device group page, you can check device information and take operations such as editing the device name or remark, group moving, or deleting a device from your organization.Note : For Windows devices, you can also click the "Remote Support" button to invoke the Remote Business Desktop Client.Tips : If you want to know the definition of each indicator, please hover your mouse on the upright of the device list.Member Management & Permission SettingsWith the Standard plan or above, you can invite and manage multiple members to help you support your customers or unattended devices. You can also distribute the enrolled devices to different groups to ensure the supporters support the correct devices or customers.To create and manage the device groups, please follow the steps below:Step 1: Login the Admin Console (AirDroid Business Web) > Remote Support > Members &

Settings for any mention of ‘Software Updates’ or similar.4. Bonus Tip: Streaming Audio with Screen via AirDroid CastLuckily, there are alternatives to AirPlay in case you’ve tried everything, and still can’t get it to work. One of the best options on the market is AirDroid Cast, an all-in-one screen mirroring that lets you cast the screen and stream the sound and microphone together.AirPlay is mostly limited to Apple products and supported brands, but AirDroid Cast isn’t stuck to one platform. AirDroid Cast is available on iOS, macOS, Android, Windows, Android TV, and a web platform!How to mirror iPhone to Mac with Audio: Step 1.Download and install the AirDroid Cast app on your iPhone and your Mac.Step 2.On your iPhone, use the app to scan the QR code on your Mac, or enter the Cast Code and tap "Start Casting". Step 3.Accept the casting request on your Mac.Step 4.Wait for seconds, and your iPhone screen will be displayed on your Mac. Step 5.Now tap "Share device media sound" to share the device sound, or tap "Microphone" to share your mic. 5. SummaryWe’ve reached the end of our guide to fix AirPlay no sound issues and we hope you’ve found a solution that works. But if you’re still stuck with no answers, AirDroid Cast is a reliable alternative to AirPlay. AirDroid Cast is a versatile screen-sharing tool that allows you to mirror almost any device! It’s also filled with exclusive casting features like remote connectivity, two-way audio support, cross-platform casting, 1080p Full HD resolution streaming, and more!